The City of Atlanta Department of Watershed Management (DWM) is committed to ensuring that our digital services are accessible to all residents, customers, and visitors, including individuals with disabilities. We strive to provide an inclusive online experience and continuously work to improve the usability and accessibility of our website and digital content.

Our Commitment to Accessibility
We aim to meet or exceed the requirements of:
• Section 508 of the Rehabilitation Act
• Web Content Accessibility Guidelines (WCAG) 2.0 Level A and Level AA
These standards guide our efforts to ensure that our website is perceivable, operable, understandable, and robust for all users.

Website Accessibility Assistance
If you use assistive technology—such as a screen reader, Braille display, or keyboard-only navigation—and encounter barriers accessing any content on our website, we encourage you to contact us.
To help us assist you effectively, please include:
• A description of the accessibility issue
• The preferred format for receiving the information
• The web address (URL) of the material you were trying to access
• Your contact information
You may reach us at:
dwmcommunications@atlantaga.gov

Response Time: We strive to respond within 3–5 business days.

Accessibility Features and Design Guidelines
Our website incorporates the following accessibility principles:
• Compliance efforts aligned with WCAG 2.0 A and AA and Section 508
• Ongoing improvements to enhance usability for all users
• Regular reviews to identify and address accessibility challenges
We may update this Accessibility Statement periodically to reflect enhancements or changes to our practices.

Browser Accessibility Support
Most modern browsers include built in accessibility tools. Learn more about accessibility features for:
• Google Chrome
• Mozilla Firefox
• Microsoft Edge
• Apple Safari

Additional Plug ins and Tools
Some documents on our website are provided in PDF format.
• Adobe Reader is required to view and print PDF files.
• For screen reader–friendly PDF tools and guidance, visit the Adobe Reader Accessibility resources.

Supported Assistive Technologies
Our website is designed to support compatibility with:
• Latest version of JAWS for Windows
• Latest version of NVDA for Windows
• Latest version of VoiceOver for macOS
• Keyboard-only navigation

Feedback and Continuous Improvement
Your feedback is essential to helping us maintain an accessible digital environment. If you encounter any accessibility barriers or have suggestions for improvement, please contact us at:
dwmcommunications@atlantaga.gov

Additional Accessibility Services
For telecommunications assistance:
Georgia Relay – Dial 711