For your convenience, we offer several ways to pay your water/sewer service bill:

Online – Click here to pay your bill online using our convenient and secure online bill payment service.

Bill pay through personal bank (Contact your bank for additional details)

By phone by calling 404-546-0311

Pay-by-Text (Requires registering and enrolling online. Click here to access)

Customer Service Center – Payment windows are available on the first floor of Atlanta City Hall, 55 Trinity Ave. SW, Atlanta, GA 30303 and 72 Marietta Street NE Atlanta GA 30303. We accept Visa, Master Card, American Express and Discover cards. We also accept debit card, check or money order. Hours of operation 8:15 am-5:00 pm. PLEASE NOTE OUR CUSTOMER SERVICE CENTERS ARE CURRENTLY CLOSED DUE TO COVID-19 PUBLIC HEALTH PANDEMIC.

Night Deposit Drop Box is available at the 68 Mitchell Street entrance of Atlanta City Hall. (Checks or money orders only)

Western Union (i.e. Kroger, Publix) or any other participating Western Union location. To find a location near you, click here for English or Spanish

Walmart Click here for more details