The Department of Watershed Management GIS staff are committed to providing the highest quality water services and resources by way of extensive knowledge and technical skills in the City’s geospatial data and Geographic Information Systems technology. Our department achieves this by fostering educational development, courteous professional interactions with all clients and consistently delivering excellent customer service.

Our Production Team assists with Map and Data Sharing Requests for internal and external clients, upon acceptance of the Terms of Service Agreement. Data Analysis & Special Projects requests are fulfilled for internal clients only. Not all requests for Maps or Data Sharing will be approved.

Map Request

Map Request are a complementary service provided to internal and external clients. Limitations include one map per request, centered on the requested address at a default scale of 1:1200* maximum, displaying drinking, waste & stormwater infrastructure only. Please allow 3 business days for all Map Production Requests to be processed.

*If an area larger than the default scale limit is requested, the Data Sharing process will automatically be initiated. The Data Sharing Application will be emailed to you after your request is received and reviewed. If the application is approved, a Data Sharing Agreement will be forwarded for your signature.

Data Request

Data Sharing Requests are a fee-based service provided to external clients, on a case-by-case basis, for a defined area or permitted project zone after the request has been approved via our Data Sharing Process. Fees are currently under legislative review and may change without notice.

The Data Sharing Process is outlined here: Upon receipt of the Data Sharing Application, requested data is verified for Public Safety and by the Offices of Engineering Services and Information Management. Once verified, a Data Sharing Agreement will be sent to the Requestor, at which time the agreement should be completed and returned (with fee payment) to the Watershed Department GIS Manager. The Legal Department and Watershed Commissioner then review and approve the Data Sharing Agreement. Once approved, the data request is processed for sharing by the GIS Team and the data is sent to the Requestor only. The data requested and approval for release will only be shared with the Requesting Party named in the original documentation, as stated within the Data Sharing Agreement and Terms of Service Agreement. Please allow 3-5 business days from your initial request to receive the Data Sharing Application, and up to 6 weeks for the approval and processing of data for sharing once payment is received.