Pay My Bill
For your convenience, we offer several ways to pay your water/sewer service bill:
Online – Pay your bill online using our convenient and secure online bill payment service.
Bill pay through personal bank (Contact your bank for additional details)
By phone by calling 404-546-0311
Pay-by-Text (requires registering and enrolling online.
Customer Service Center – Payment windows are available on the first floor of Atlanta City Hall, 55 Trinity Ave. SW, Atlanta, GA 30303 and 72 Marietta Street NE Atlanta GA 30303. We accept Visa, Master Card, American Express and Discover cards. We also accept debit card, check or money order. Hours of operation 8:15 am-5:00 pm.
Night Deposit Drop Box is available at the 68 Mitchell Street entrance of Atlanta City Hall. (Checks or money orders only)
Western Union (i.e. Kroger, Publix) or any other participating Western Union location. Find a location near you in English or Spanish
Walmart Visit Walmart’s site for more details
Click On The Videos Below For More Information
DWM Customer Web Portal Tutorial
How To Understand Your Water Bill
Tiered Rate Structure
Our Address
Department of Watershed Management Administrative Offices
72 Marietta Street NE
Mon-Fri – 8:15 am to 5:00 pm
City Directory
Need to contact another city department?