News Release: DWM Unveils Flexible Levels, Options, & Affordable Terms (F.L.O.A.T.) Initiative to Assist Single Family Residences With Past Due Account Balances
Office of Communications & Community Relations
Phone: 404-546-3200
For Immediate Release
July 25, 2022
NEWS RELEASE
DWM Unveils Flexible Levels, Options, & Affordable Terms (F.L.O.A.T.) Initiative to Assist
Single Family Residences With Past Due Account Balances
Atlanta – The Department of Watershed Management (DWM) launches the F.L.O.A.T. Initiative, a program to bring accounts current, provide resources to customers who are experiencing financial challenges, address field service requests, and correct billing errors. Collecting payments from all our rate payers is vital in supporting our Capital Improvement Program and infrastructure rehabilitation.
The F.L.O.A.T. Initiative includes account adjustments, interest-free payment plans, and one-time grants and credits that will be made available to customers who participate in the program, which includes the following criteria:
• Single Family Residences
• Account balance minimum of $300
• Increased flexibility for senior and fixed income population
• Payment Plans from six to 24 months
• Affordable down payments up to $300
• Automatic waiver of late fees and fines
DWM also continues to offer other resources such as the Care and Conserve Program, Senior Citizen Discount Program, and the federally funded Low Income Household Water Assistance Program or LIHWAP. The F.L.O.A.T. Initiative will be available through October 20, 2022. For more information about dates and locations for customers to participate in the program, please visit www.atlantawatershed.org/float or call 404-546-0311.
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www.atlantawatershed.org