You are a: Property Owner, Renter, Attorney, Or Lender requesting pay-off Information on a water/sewer account

To submit your request:

• Download and complete the Water/Sewer Request for Statement of Charges 
form at 
https://drive.google.com/file/d/1p4MqxXQSR9YFvDHmxJU4ZvhuyjUw2M-1/view?usp=sharing 

• Provide accurately written responses to each form element, including a valid email address to receive the pay-off. Complete one form per property address/property tax ID for which you are requesting information. 

• Make check or money order payable to the City of Atlanta for $10 (U.S. dollars) for each form submission. Example: 10 completed forms = total $100 (U.S. dollars) processing fee. 

• Send forms and payment via certified mail to: ATTN: Finance Department, 9th Floor, 72 Marietta Street, Atlanta, GA 30303. Courier service is not an acceptable form of delivery. 

• Requests submitted via mail or with multiple accounts may take more response time; however, the City of Atlanta is required to respond to requests meeting submission requirements within 10 business days. 
Once processed, you will receive a Statement of Charges via email unless another communication mechanism is otherwise specified on your request form. The pay-off amount is valid for 30 days from the statement date. The property may be subjected to additional payment requirements to satisfy any applicable liens.


Note: The City is not responsible for incomplete or inaccurate information provided by the requestor. 


We Value you as our customer and committed to serving you!