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Home Flexible Levels, Options, & Affordable Terms (F.L.O.A.T.) Initiative

Flexible Levels, Options, & Affordable Terms (F.L.O.A.T.) Initiative Program Assists Single Family Residences With Past Due Account Balances

The FLOAT Program is over

• Provides ways to bring customer accounts current, provides resources to customers with financial challenges; and may result in field service requests to correct meter issues and billing errors

• Begins Thursday, July 28, 2022

• Includes account adjustments, interest-free payment plans, and one-time grants and credits

• A comprehensive assistance program for single family residences.

     o Account Balance Minimum of $300
     o Flexible Payment Plans from 6 to 24 months
     o Affordable down payments up to $300

• Increased flexibility for seniors and fixed income populations utilizing
     o Care and Conserve Program
     o Senior Citizen Discount Program
     o Low Income Household Water Assistance Program

• Locations throughout the City of Atlanta for Customers:

*** The FLOAT program is over.

      Contact office to discuss accounts – 404-546-7300
     • Monday, October 31st – Wednesday, November 2nd 
      Hours are 8:15 am-5 pm on weekdays

      Make In-Person or Western Union Payments ONLY – Atlanta City Hall & 72 Marietta
     • Thursday, November 3rd – Friday, November 4th 
      Hours are 8:15 am-5 pm on weekdays

The FLOAT Program is over

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Department of Watershed Management Administrative Offices
72 Marietta Street NE
Mon-Fri – 8:15 am to 5:00 pm

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Our center is open Monday through Friday, 7 a.m. to 7 p.m.
Online access is available 24/7/365 at www.atl311.com

22

Apr
Traffic Advisory: Emergency Lane Closure on Joseph E. Boone Blvd NW Due to Sewer Work
Read More

10

Apr
Traffic Advisory: Emergency Road Closure on Juniper Street NE Due to Sewer Mainline Work
Read More
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